/* Reset et base */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;
    line-height: 1.6;
    color: #333;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    min-height: 100vh;
}

.container {
    max-width: 600px;
    margin: 0 auto;
    padding: 20px;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

/* Header */
.header {
    text-align: center;
    margin-bottom: 30px;
    color: white;
}

.header h1 {
    font-size: 2.5rem;
    margin-bottom: 10px;
    text-shadow: 0 2px 4px rgba(0,0,0,0.3);
}

.header .subtitle {
    font-size: 1.1rem;
    opacity: 0.9;
}

/* Alerts */
.alert {
    padding: 15px;
    border-radius: 8px;
    margin-bottom: 20px;
    display: flex;
    align-items: center;
    gap: 10px;
}

.alert-success {
    background: #d4edda;
    color: #155724;
    border: 1px solid #c3e6cb;
}

.alert-error {
    background: #f8d7da;
    color: #721c24;
    border: 1px solid #f5c6cb;
}

/* Type selector */
.ticket-type-selector {
    background: white;
    border-radius: 15px;
    padding: 30px;
    margin-bottom: 20px;
    box-shadow: 0 10px 30px rgba(0,0,0,0.1);
}

.ticket-type-selector h2 {
    text-align: center;
    margin-bottom: 25px;
    color: #333;
    font-size: 1.5rem;
}

.type-buttons {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
}

.type-btn {
    background: #f8f9fa;
    border: 3px solid #e9ecef;
    border-radius: 12px;
    padding: 25px 15px;
    cursor: pointer;
    transition: all 0.3s ease;
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 10px;
}

.type-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 5px 15px rgba(0,0,0,0.1);
}

.type-btn i {
    font-size: 2.5rem;
    margin-bottom: 10px;
}

.type-btn span {
    font-size: 1.2rem;
    font-weight: bold;
    color: #333;
}

.type-btn small {
    font-size: 0.9rem;
    color: #666;
}

.maintenance-btn:hover {
    border-color: #dc3545;
    background: #fff5f5;
}

.maintenance-btn:hover i {
    color: #dc3545;
}

.shopping-btn:hover {
    border-color: #28a745;
    background: #f8fff8;
}

.shopping-btn:hover i {
    color: #28a745;
}

.type-btn.selected {
    border-color: #007bff;
    background: #e3f2fd;
}

.type-btn.selected i {
    color: #007bff;
}

/* Form */
#ticketForm {
    background: white;
    border-radius: 15px;
    padding: 30px;
    box-shadow: 0 10px 30px rgba(0,0,0,0.1);
    margin-bottom: 20px;
}

.form-section {
    margin-bottom: 30px;
}

.form-section h3 {
    color: #333;
    margin-bottom: 20px;
    padding-bottom: 10px;
    border-bottom: 2px solid #f0f0f0;
    display: flex;
    align-items: center;
    gap: 10px;
}

.form-group {
    margin-bottom: 20px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: #333;
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 12px 15px;
    border: 2px solid #e9ecef;
    border-radius: 8px;
    font-size: 16px;
    transition: border-color 0.3s ease;
    background: white;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: #007bff;
    box-shadow: 0 0 0 3px rgba(0,123,255,0.1);
}

.form-group textarea {
    resize: vertical;
    min-height: 100px;
}

/* File input */
.file-input {
    display: none;
}

.file-input-label {
    border: 2px dashed #dee2e6;
    border-radius: 8px;
    padding: 30px;
    text-align: center;
    cursor: pointer;
    transition: all 0.3s ease;
    background: #f8f9fa;
}

.file-input-label:hover {
    border-color: #007bff;
    background: #e3f2fd;
}

.file-input-label i {
    font-size: 2rem;
    color: #6c757d;
    margin-bottom: 10px;
    display: block;
}

.file-input-label span {
    display: block;
    font-weight: 600;
    color: #333;
    margin-bottom: 5px;
}

.file-input-label small {
    color: #6c757d;
    font-size: 0.9rem;
}

/* File preview */
.file-preview {
    margin-top: 15px;
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(100px, 1fr));
    gap: 10px;
}

.file-preview-item {
    position: relative;
    border-radius: 8px;
    overflow: hidden;
    background: #f8f9fa;
}

.file-preview-item img,
.file-preview-item video {
    width: 100%;
    height: 100px;
    object-fit: cover;
}

.file-preview-item .remove-file {
    position: absolute;
    top: 5px;
    right: 5px;
    background: rgba(220, 53, 69, 0.8);
    color: white;
    border: none;
    border-radius: 50%;
    width: 25px;
    height: 25px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* Form actions */
.form-actions {
    display: flex;
    gap: 15px;
    justify-content: center;
    margin-top: 30px;
}

.btn {
    padding: 12px 25px;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 8px;
    text-decoration: none;
}

.btn-primary {
    background: #007bff;
    color: white;
}

.btn-primary:hover {
    background: #0056b3;
    transform: translateY(-1px);
}

.btn-secondary {
    background: #6c757d;
    color: white;
}

.btn-secondary:hover {
    background: #545b62;
    transform: translateY(-1px);
}

/* Footer */
.footer {
    text-align: center;
    margin-top: auto;
    padding-top: 20px;
}

.footer p {
    margin-bottom: 10px;
}

.footer a {
    color: white;
    text-decoration: none;
    padding: 10px 20px;
    background: rgba(255,255,255,0.1);
    border-radius: 8px;
    display: inline-block;
    transition: all 0.3s ease;
}

.footer a:hover {
    background: rgba(255,255,255,0.2);
    transform: translateY(-1px);
}

/* Responsive */
@media (max-width: 768px) {
    .container {
        padding: 15px;
    }
    
    .header h1 {
        font-size: 2rem;
    }
    
    .type-buttons {
        grid-template-columns: 1fr;
    }
    
    .form-actions {
        flex-direction: column;
    }
    
    .btn {
        justify-content: center;
    }
}

@media (max-width: 480px) {
    .ticket-type-selector,
    #ticketForm {
        padding: 20px;
    }
    
    .type-btn {
        padding: 20px 10px;
    }
    
    .type-btn i {
        font-size: 2rem;
    }
    
    .type-btn span {
        font-size: 1rem;
    }
}

/* Animations */
@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

#ticketForm {
    animation: fadeIn 0.5s ease;
}

/* Status classes */
.status-pending {
    background: #fff3cd;
    color: #856404;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 0.8rem;
}

.status-progress {
    background: #d1ecf1;
    color: #0c5460;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 0.8rem;
}

.status-resolved {
    background: #d4edda;
    color: #155724;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 0.8rem;
}

.priority-low {
    background: #e2e3e5;
    color: #383d41;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 0.8rem;
}

.priority-medium {
    background: #fff3cd;
    color: #856404;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 0.8rem;
}

.priority-high {
    background: #f8d7da;
    color: #721c24;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 0.8rem;
}